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Terms of Use

Last updated: August 4, 2026

Acceptance of these terms

These Terms of Use are entered into by and between you and Velera (the “Company,” “we,” or “us”). They govern your access to and use of velera.energy, including any content, functionality and services offered on or through it (the “Site”), whether as a guest or a registered user.

Please read them carefully before using the Site. By using the Site you accept and agree to be bound by these Terms of Use and our Privacy Policy, which is incorporated here by reference. If you do not agree to them, you must not access or use the Site.

The Site is offered to users who are 18 or older and reside in the United States or its territories. By using it you represent that you meet those requirements and are able to form a binding contract with us.

Changes to these terms and to the Site

We may revise these Terms of Use and the Site at our discretion. Changes take effect when posted and apply to all use of the Site thereafter. The date at the top tells you when this text last changed; your continued use after a change means you accept it.

The Site’s contents are not necessarily complete or current, and we are under no obligation to update them.

Access and account security

We may withdraw or amend the Site, and any service or material on it, without notice. We will not be liable if the Site is unavailable at any time or for any period. We may restrict access to parts of the Site, including to registered users.

You are responsible for:

  • Making the arrangements necessary for you to access the Site.
  • Ensuring that everyone who accesses the Site through your internet connection is aware of these terms and complies with them.

Information you provide to us through the Site must be correct, current and complete, and is handled according to our Privacy Policy.

If you are given or choose a username, password or other credential, you must treat it as confidential and must not disclose it to anyone else. Your account is personal to you. Notify us immediately of any unauthorised access or other breach of security, and sign out at the end of each session — particularly on a shared or public device.

We may disable any credential at any time, at our discretion, including if we believe you have violated these terms.

Intellectual property

The Site and its contents, features and functionality — including text, displays, images, video, audio, software, and their design, selection and arrangement — are owned by us, our licensors, or other providers of that material, and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property laws.

These terms permit you to use the Site for your own personal, non-commercial use. You may:

  • Allow your browser to cache pages for display purposes.
  • Print or download one copy of a reasonable number of pages for your own personal, non-commercial use, and not for further reproduction, publication or distribution.
  • Download a single copy of any application we offer, to a device you control, subject to any licence terms accompanying it.

You must not:

  • Modify copies of any material from the Site.
  • Use any illustration, photograph, video or audio separately from the text it accompanies.
  • Remove or alter any copyright, trademark or other proprietary notice.
  • Reproduce, distribute, publicly display, republish, store or transmit material from the Site except as set out above.
  • Use any part of the Site for a commercial purpose without our written consent.

These restrictions govern the marketing Site. Your use of the customer portal or of software we license to you separately is governed by the agreement covering that service.

To request any other use of material on the Site, contact legal@velera.energy.

If you use any part of the Site in breach of these terms, your right to use it ends immediately and you must return or destroy any copies you made. No right, title or interest in the Site is transferred to you; all rights not expressly granted are reserved.

Trademarks

The Velera name, logo, and related names, product and service names, designs and slogans are our trademarks or those of our affiliates or licensors. You must not use them without our prior written permission. All other names, logos and marks on the Site belong to their respective owners.

Copyright infringement claims

We respond to notices of alleged copyright infringement that comply with applicable law. If you believe material on the Site infringes your copyright, send written notice to our designated agent under the Digital Millennium Copyright Act (17 U.S.C. § 512) containing:

  • Your physical or electronic signature.
  • Identification of the copyrighted work you believe has been infringed, or a representative list if several.
  • Identification of the material you believe to be infringing, precise enough for us to locate it.
  • Contact information for you — name, postal address, telephone number and, if available, email address.
  • A statement that you have a good faith belief the use is not authorised by the copyright owner, its agent, or the law.
  • A statement that the information in the notice is accurate.
  • A statement, under penalty of perjury, that you are authorised to act on behalf of the copyright owner.

Designated agent:
Velera
Attn: [Designated DMCA agent — named individual, registered with the U.S. Copyright Office]
[Mailing address]
[Telephone]
legal@velera.energy

A notice that does not meet the requirements of Section 512(c)(3) may not be effective. If you knowingly misrepresent that material is infringing, you may be liable for damages, including costs and attorneys’ fees, under Section 512(f).

Prohibited uses

You may use the Site only for lawful purposes and in accordance with these terms. You agree not to:

  • Use the Site in any way that violates any applicable federal, state, local or international law or regulation.
  • Exploit or harm minors in any way, or attempt to.
  • Send or procure the sending of any advertising or promotional material without our prior written consent, including junk mail, chain letters or spam.
  • Impersonate the Company, a Company employee, another user, or any other person or entity.
  • Engage in conduct that restricts or inhibits anyone else’s use of the Site, or that may harm the Company or its users, or expose them to liability.
  • Disable, overburden, damage or impair the Site, or interfere with anyone else’s use of it.
  • Use any robot, spider or other automatic device or process to access the Site, including to monitor or copy its material.
  • Use any device, software or routine that interferes with the proper working of the Site.
  • Introduce viruses, trojans, worms, logic bombs or other malicious or technologically harmful material.
  • Attempt to gain unauthorised access to, interfere with, damage or disrupt any part of the Site, the servers on which it is stored, or any connected server, computer or database.
  • Attack the Site by means of a denial-of-service or distributed denial-of-service attack.

Linking to the Site

You may link to the Site provided you do so fairly and legally, without damaging our reputation or taking advantage of it, and without suggesting any association, approval or endorsement on our part where none exists.

You must not:

  • Establish a link from a site you do not own.
  • Cause the Site or parts of it to be displayed on another site, by framing, deep linking or in-line linking.

We may withdraw linking permission at any time without notice.

Links from the Site

Where the Site links to other sites or resources provided by third parties, those links are for your convenience only. We do not control their contents and accept no responsibility for them or for any loss or damage arising from your use of them. If you visit a linked site you do so at your own risk and subject to its own terms.

Reliance on information posted

Information on the Site is provided for general information only. We do not warrant its accuracy, completeness or usefulness, and any reliance you place on it is at your own risk.

Estimates of system size, production, savings, incentives and timelines shown on this Site are illustrative. Actual results depend on your roof, shading, utility rates, applicable incentives, permitting authority and inspection outcomes, and are set out only in a written agreement between you and us.

Disclaimer of warranties

We cannot guarantee that files available for download from the internet or the Site will be free of viruses or other destructive code. You are responsible for implementing sufficient anti-virus protection and for maintaining a means outside the Site to reconstruct any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR EQUIPMENT, PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL AS A RESULT OF YOUR USE OF THE SITE OR ANY SERVICE OBTAINED THROUGH IT.

YOUR USE OF THE SITE AND ANYTHING OBTAINED THROUGH IT IS AT YOUR OWN RISK. THE SITE AND ITS CONTENTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH IT MAKES ANY WARRANTY OR REPRESENTATION AS TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SITE, OR THAT IT WILL BE ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT IT WILL MEET YOUR NEEDS.

TO THE FULLEST EXTENT PROVIDED BY LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE.

This section concerns the Site. It does not limit or affect any warranty we give in a written agreement covering a solar system we sell or install, or any warranty provided by an equipment manufacturer.

The foregoing does not affect any warranty that cannot be excluded or limited under applicable law.

Limitation on liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE SITE OR ANY SITE LINKED TO IT, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, AND EVEN IF FORESEEABLE.

The foregoing does not affect any liability that cannot be excluded or limited under applicable law.

Indemnification

You agree to defend, indemnify and hold harmless the Company, its affiliates, licensors and service providers, and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns, from any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of your violation of these Terms of Use or your use of the Site other than as expressly authorised here.

Governing law and jurisdiction

All matters relating to the Site and these Terms of Use, and any dispute arising from them, are governed by the laws of the State of [State], without regard to its conflict of law provisions.

Any suit, action or proceeding arising out of or relating to these terms or the Site shall be brought exclusively in the federal or state courts located in [County], [State], although we retain the right to bring proceedings against you for breach in your country or state of residence. You waive objections to jurisdiction and venue in those courts.

Arbitration

At our discretion, we may require that any dispute arising from these Terms of Use or your use of the Site be submitted to final and binding arbitration under the rules of the American Arbitration Association.

Limitation on time to file claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE SITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER IT ACCRUES; OTHERWISE IT IS PERMANENTLY BARRED. The foregoing does not affect any limitation period that cannot be shortened under applicable law.

Waiver and severability

No waiver by us of any term or condition set out in these Terms of Use is a further or continuing waiver of that term or any other, and our failure to assert a right or provision does not waive it.

If any provision is held invalid, illegal or unenforceable, it shall be eliminated or limited to the minimum extent necessary, and the remaining provisions continue in full force.

Entire agreement

These Terms of Use and our Privacy Policy are the entire agreement between you and the Company regarding the Site, and supersede all prior understandings regarding it. They do not supersede any separate written agreement covering the sale, installation or servicing of a solar system, which governs that transaction.

Your comments and concerns

This Site is operated by Velera, [registered entity name and address].

Notices of copyright infringement should go to the designated agent named above. All other feedback, questions and requests should be directed to legal@velera.energy.